Cardholder Instant card

Site: Access Online Learning
Course: Instant Card
Book: Cardholder Instant card
Printed by: Guest user
Date: Friday, July 11, 2025, 10:13 AM

Description

This provides instructions for cardholders on how to use the mobile app to receive and use Instant card.

Introduction

Your organization may use a mobile app to send you a virtual card that you can use immediately. You do not need to wait for a plastic card to arrive or use your personal card and wait for reimbursement.

The mobile app is available for both Apple and Android users. You should also make sure that your email app resides on your mobile phone.

Download, install and register

When a virtual card is ready for you to use, you get an email asking you to download and install the mobile app. You also need to register on the mobile app one time to get started. After you download the app, follow the prompts to specify your email address, enter your one-time passcode, specify your password, review the terms and conditions, and review the privacy agreement.

Specify your email and tap Continue.

Welcome screen.

  1. Review the terms and conditions.
  2. Tap Accept.

Card terms and conditions.

  1. Enter the one-time passcode you got via email.
  2. Tap Continue.

Enter the code we sent to your registered email.

  1. Specify your password. The checkmarks turn green as you meet each requirement.
  2. Tap Save.

Create a new password.

Enable face ID

To avoid having to log in each time, select Remember me and Enable face ID the next time you log in.

Log in remember me.

Tap Got it and follow the instructions after you log in.

Face ID setup.

You can also enable face ID on your profile.

My Profile.

 

Add a card to your mobile wallet

Tap the card you want to add.

My Cards.

Tap to add the card to your mobile wallet for easy payment and to view transactions.

Card details.

Tip! Be sure to remove cards from your mobile wallet that you no longer need.

Use your card

Tap the card you want to use.

My Cards
1. Tap the card you want to use.

Tap the card image or View card details and then wait for the one-time passcode.

Note your available credit.

 

Card Details: Available Credit.

  1. Enter the one-time passcode.
  2. Tap Continue.

Tip! If you have face ID/biometrics turned on, you do not need a one-time passcode to see your card details. The system defaults to face ID/biometrics to unlock.

Verify identity.

Use the full account number, expiration date, CVV, and billing address to make the purchase. The full account number no longer displays after you move away from this screen.

Card Details showing full account number and the Copy card number link Card Details showing Copy card number link and Copy address link.

 

 

View transactions

Tap a card.

Card list.

View a list of your transactions.

Card details showing available credit and a list of transactions

Request a card

You may be able to request a card, if enabled by your organization.

Tap the Request card here icon on your list of cards.

My Cards view.

Specify card details, select who to send your request to, and add notes.

Request a new card.

Tap Submit request.

Request a new card showing information complete.

Wait for the confirmation message.

My Cards with confirmation message.